LIMITED TIME OFFER - FREE FURNACE OR WATER HEATER WITH NEW SYSTEM INSTALLATIONS*

Today we had the pleasure of meeting Aaron. He came to my folks house where we had our water softner fail and flood the garage. He found the that the problem was the water pressure regulator on the main water feed to the house. My folks had hired a handyman off Angie's list previously. To sum it up the last guy installed the wrong regulator. The water pressure was to high. Aaron was able to quickly diagnose the problem. He returned the next day and fixed it. He was a good man. He sat and talked to my folks who are older and made them feel comfortable. He also fixed a minor issue with the water heater. Real solid dude. Intelligent design will also be back to take care of a few roof tiles and replace some fascia board. 5 stars for Aaron and the organization!!
It seems that I can't do multiple reviews on a single business even though they provide multiple different services (pluming, HVAC, roofing, etc.) so I'm updating my current review.

On Wednesday the 12th of November, 2025, we had a general service check on our plumbing by Anthony Brown a plumber at Intelligent Design (ID). He was on time and gave us some good information on our water heater, it's was time to replace it before we have an issue due to its age. We met with his manager at ID via a MS Teams chat so we could all discuss a simple tank replacement or changing to a tankless water heater. We went over the pros and cons, what options we would need or not need and the cost difference over time. It was a good conversation since we gained information that we didn't have regarding tankless water heaters vs tank water heaters. We went with a tankless version, it cost more up front but over time will save us money and the hassle of replacing tanks every so many years, as a bonus its more efficient on natural gas than the tank. ID was able to schedule Anthony Brown the next day to do the replacement. Anthony was on time, pleasant to work with, explained every thing we was doing, had prepared his truck with all of the items he needed and did exceptional work. He also repiped our natural gas line to feed the new tankless water heater, to upgrade the pipe to 3/4 inch from the 1/2 inch that fed the previous tank water heater. We liked working with Anthony Brown and would recommend him and Intelligent Design for your projects. I've attached two photos of the tankless water heater on my wall and one of the pipe change area.

Previous review of pluming done by Intelligent Design:
Jason Shreves and his crew Ryan and Fabian did an excellent job on our sewer pipe replacement from the house to the street. Jason let us know what time he was going to arrive and when he left each day. He kept us up to date on the progress and even stayed very late on the last night to get it done on time. Jason had done our normal house check prior to the work and showed us the roots in the old clay sewer pipe. He's very easy to talk to, experienced, mature, and knowledgeable so we went with Jason at Intelligent Design to do the work. The clay dirt and the calichi were quite a challenge to dig through, they brought in equipment to dig as well as did a lot of hand digging. They all had a great work ethic and dug carefully to not damage any other pipes in the area, water and my rainwater harvesting pipe. I would recommend Jason Shreves to work on your plumbing project. Due to his work ethic and knowledge you won't be disappointed. See photos.
Scot, home owner.
Response from the owner:Scot, thank you for your detailed and thoughtful review! We're thrilled to hear that Jason, Ryan, and Fabian provided excellent service on your sewer pipe replacement. Jason's experience, communication, and dedication to quality work truly set him apart, and we're glad he kept you informed every step of the way. Digging through caliche and clay can be tough, but our team is committed to precision and care to protect surrounding utilities. We appreciate your recommendation and are always here for any future plumbing needs. Thanks for choosing Intelligent Design!
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What is Trenchless Sewer Repair?

Trenchless pipe repair is the most minimally-invasive way to repair damaged pipes. In the past, damaged pipes were only accessible by digging. That means that your entire landscape (and maybe even your driveway) would be excavated just to reach the line. However, today there’s a more effective method. Trenchless sewer line repair techniques allow our technicians to perform pipe repairs. It means it can all the work happens from a smaller access point. This means less digging and fewer headaches for you to deal with.

Trenchless sewer line repair involves restoring an existing pipe internally by using the damaged pipe as a host. Instead of undertaking disruptive, costly trench digging, along with conventional pipe repair. This includes reestablishment of the affected areas like the floors, walls, and foundation. “Trenchless” means “without trenches,” so this technique involves repairs and replacements without digging.

Typically, our most effective method of trenchless pipe repair would be pipe lining. Helping our customers avoid costly digging and trenching.

Our Groundbreaking Method of Trenchless Pipe Lining

When it comes to Plumbing in Tucson, , the method of trenchless pipe lining. Exclusively offered in Tucson by Intelligent Design Air Conditioning, Plumbing, Solar, & Electric is transforming the way we do pipe repair and replacement. This advanced technique offers a non-intrusive, efficient alternative to traditional methods. This eradicates the need for disruptive digging and costly restorations.

What is Trenchless Pipe Lining?

Trenchless pipe lining, often referred to as Cured-In-Place Pipe (CIPP) lining. It is a time-saving, cost-effective, and environmentally friendly method. This method is great for renewing aging and deteriorated pipes. This technology by Internal Pipe Technologies, is a leading name in plumbing. IPT (Internal Pipe Technologies) is known for its innovative solutions.

The Advantages of Trenchless Pipe Lining?

Less Disruption

As the process is trenchless, it eliminates the need for extensive excavation. This reduces disruption to your property and daily routines.

Cost-Effective

By minimizing the need for excavation and subsequent restoration. The trenchless pipe lining can often be more cost-effective than traditional methods.

Time-Saving

The trenchless pipe lining process is typically faster than traditional pipe replacement methods. Getting your plumbing system back up and running quickly.

Versatility

IPT’s trenchless pipe lining can be used for various pipe materials, including cast iron, PVC, and clay.

Durability

The epoxy resin used creates a pipe lining that can extend the lifespan of your pipes. It also offers resistance to corrosion and leaks.

Why Choose Us for Trenchless Pipe Repair & Replacement Service in Tucson

With its trenchless sewer line repair,Intelligent Design Air Conditioning, Plumbing, Solar, & Electric is redefining the Tucson Plumbing standards. This innovative, non-invasive method not only safeguards your property from unnecessary damage. It can also ensure the longevity and efficiency of your plumbing system.

FOR MORE INFORMATION CALL (520) 333-2665

The Trenchless Pipe Lining Process

Intelligent Design’s trenchless sewer line repair process is a multi-stage procedure. This ensures seamless pipe repair with minimal intrusion. Here’s how it works:

Inspection

The initial stage involves a thorough inspection of the pipe using advanced CCTV technology. This allows the team to assess the extent of the damage and plan the repair accordingly.

Trenchless Sewer Repair
Cleaning

Once the initial inspection is complete, the pipe is cleaned using hydro jetting or mechanical methods. This step ensures that the liner can adhere properly to the existing pipe’s interior.

Lining Preparation

A felt liner, saturated with a special two-part epoxy resin, is prepared. This liner is then inserted into the pipe and maneuvered to the area needing repair.

Curing

The liner is then inflated, pushing the epoxy resin against the inner walls of the pipe, effectively creating a pipe within a pipe. The resin is allowed to cure, creating a strong, durable lining within the pipe.

Final Inspection

After the curing process, a final CCTV inspection is conducted to ensure the successful installation of the liner. We also ensure the full functionality of the pipe.

Family Protection Plans

Explore Our Family Protection Plans

Why stress over Trenchless Sewer service when you can explore our Family Protection Plans. Then let us take care of everything? Our Trenchless Sewer service plans offer regular check-ups, priority services, and special discounts. It’s a convenient way to ensure your sewer’s efficiency and longevity.

Contact us today to learn more about our Family Protection Plans and how they can benefit you. Let’s work together to keep your home comfortable all year round.

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What people say about our Trenchless Sewer Line Repair

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