What to Do If Your Solar Company Closed in Tucson?

What to Do If Your Solar Company Closed in Tucson?

Over the last two years, dozens of solar companies across Arizona have shut their doors — including some of the largest names in the industry. Unfortunately, this has left many Tucson homeowners stranded with malfunctioning solar systems, unanswered warranty claims, and no clear path forward. If you’ve found yourself in this situation, you’re not alone (See the Solar Company Closure List). This guide will walk you through the exact steps to protect your investment, restore your solar system’s performance, and ensure you have ongoing, reliable support from a trusted solar company in Tucson.

At Intelligent Design Air Conditioning, Plumbing, Solar, & Electric, we’ve helped hundreds of homeowners recover from abandoned solar projects. As one of the only triple-certified solar companies in Tucson—certified for SolarEdge, Enphase, and Tesla—we have the experience, resources, and community trust to keep your system running at peak performance for years to come. Click to learn about our Solar Energy Monitoring & Maintenance Plan

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The Top Steps to Take if Your Solar Installer Went Out of Business

When your original installer is no longer in business, it can feel overwhelming. Here’s a comprehensive, step-by-step plan to get you back on track:

1\. Gather All Your Solar System Documentation

The Problem: Without proper documentation, it’s harder to prove warranty coverage, system specifications, or past maintenance history. This can delay service or void certain protections.

• The Solution: Locate and organize:
  • Original sales contract and scope of work
  • Manufacturer warranties for panels, inverters, and batteries
  • Maintenance records and past service reports
  • Any monitoring platform login credentials

2\. Check Your Manufacturer Warranties

The Problem: Many homeowners assume that when their installer disappears, all warranties disappear too. This is rarely the case—most reputable solar equipment brands honor their own manufacturer warranties regardless of who installed the system.

• The Solution: Contact your panel and inverter manufacturers directly to confirm:
  • Warranty start and end dates
  • What’s covered (parts, labor, shipping)
  • How to initiate a claim

3\. Schedule a Full Solar System Inspection

The Problem: Without ongoing maintenance and monitoring, small issues can snowball into major failures, costing you thousands in lost production and repairs.

• The Solution: Partner with a well-established, certified solar provider in Tucson. At Intelligent Design, we offer a FREE solar inspection for systems left orphaned by closed installers. Our technicians will:
  • Run a complete performance analysis
  • Inspect panels, inverters, and racking for damage
  • Verify all electrical connections
  • Clean panels and check for shading or debris buildup

4\. Get Ongoing Monitoring and Maintenance

The Problem: A solar system without monitoring is like driving without a dashboard—you won’t know there’s a problem until it’s too late.

• The Solution: Enroll in our Solar Energy Monitoring & Maintenance Plan for just $14.88/month. This includes:
  • 24/7 system monitoring
  • Annual inspection and cleaning
  • Immediate alerts for production drops
  • Warranty claim assistance

When to Call the Solar Experts in Tucson

Some solar issues—like cleaning panels—can be handled by homeowners. But when it comes to electrical components, inverter troubleshooting, warranty claims, or production loss, you need a certified, experienced solar company.

Call a professional if you notice:

• Sudden drops in production without explanation
• Monitoring platform offline for more than 48 hours
• Inverter error codes you can’t clear
• Physical damage to panels, racking, or wiring
• Warranty claim denial you believe is incorrect

At Intelligent Design, we handle everything from urgent solar repairs to long-term system optimization, ensuring Tucson homeowners have the support they deserve—especially when other companies have walked away.

Proactive Steps: Protect Your Solar Investment

Even if your installer is still in business today, these preventative measures can save you headaches tomorrow:

1. Keep copies of all paperwork: Store them both physically and digitally.
2. Register your products: Ensure all panels, inverters, and batteries are registered with the manufacturer.
3. Schedule annual maintenance: A once-a-year inspection can catch small issues before they cost big money.
4. Monitor performance weekly: Get familiar with your production levels so you can spot a problem early.

Why Choose Intelligent Design for Solar Service in Tucson?

When other solar companies vanish, you need a partner who’s proven they’re here for the long haul. Intelligent Design is proud to be Tucson’s go-to solar service provider.

• Triple Certification: SolarEdge, Enphase, and Tesla certified.
• Local, Established Reputation: We’ve been serving the Tucson community for years with 5-star service.
• Full-Service Capabilities: From monitoring to maintenance to emergency repairs.
• Affordable Peace of Mind: Our maintenance plan is just $14.88/month.

Don’t let a closed solar company leave you in the dark. Contact Intelligent Design Air Conditioning, Plumbing, Solar, & Electric today for a FREE solar inspection and get your system back on track!

FAQ

Q1: What happens to my solar warranty if my installer goes out of business?
A1: Most manufacturer warranties remain valid even if your installer closes. You’ll just need to contact the manufacturer directly or work with a certified provider like Intelligent Design to handle the claim.

Q2: Can you repair my system even if you didn’t install it?
A2: Yes. Our team is experienced in servicing and repairing systems from a wide range of manufacturers and installers.

Q3: How often should my solar panels be inspected?
A3: At least once per year, preferably before the high-production summer months in Tucson.

Q4: What signs mean I need urgent solar service?
A4: Inverter error codes, sudden production drops, visible panel damage, or prolonged monitoring outages are all signs you should call immediately.

Q5: How do I switch my monitoring to Intelligent Design?
A5: We handle the entire process for you, including contacting the manufacturer, reconfiguring the system, and setting up your alerts.