Why Is My Toilet Running? Causes and DIY Fixes
Written by the Intelligent Design Team
46+ years of experience | NATE-certified technicians | BBB A+ rated
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A running toilet isn't just annoying—it's wasteful and costly. A toilet that runs continuously can waste 200 gallons of water per day, adding $50 or more to your monthly water bill. Fortunately, most running toilet problems are simple to diagnose and often fixable without a plumber.
How Your Toilet Works
Understanding the basic mechanics helps with troubleshooting:
- You flush: The handle lifts the flapper at the tank bottom
- Water rushes out: Tank water flows into the bowl
- Flapper closes: When the tank empties, the flapper seals
- Fill valve activates: Fresh water refills the tank
- Float rises: As water level rises, the float rises
- Fill valve shuts off: Float triggers the valve to stop filling
A running toilet means something in this cycle isn't working correctly.
Most Common Causes
1. Faulty Flapper (Most Common)
The flapper is a rubber seal at the bottom of the tank. Over time, it:
- Warps from mineral deposits and age
- Develops cracks or tears
- Fails to create a proper seal
How to test: Add food coloring to the tank water. If color appears in the bowl without flushing, your flapper is leaking.
The fix: Replace the flapper (about $5-10 at hardware stores). Turn off water, flush to empty tank, remove old flapper, and snap on new one.
2. Float Set Too High
If the float is set too high, water rises above the overflow tube and continuously drains into the bowl.
How to test: Remove the tank lid and observe. Is water flowing into the overflow tube?
The fix: Adjust the float:
- Ball float: Bend the arm downward slightly
- Cup float: Adjust the screw or slide it down on the rod
- Water level should be about 1 inch below the overflow tube
3. Float Set Too Low
If the float is too low, the tank never fills completely, and you may hear the fill valve cycling on and off.
The fix: Adjust the float upward until water level reaches the marked line on the tank (or 1 inch below overflow tube).
4. Failing Fill Valve
The fill valve controls water entering the tank. Signs of failure:
- Constant hissing sound
- Water trickling into tank continuously
- Irregular refilling sounds
The fix: Replace the fill valve. While DIY-possible, this is more involved than flapper replacement. Consider calling a plumber if you're not comfortable with the process.
5. Flapper Chain Problems
The chain connecting the flush handle to the flapper can cause issues:
- Too short: Flapper can't close completely
- Too long: Chain gets caught under flapper
- Tangled: Prevents proper flapper operation
The fix: Adjust chain length so there's about 1/2 inch of slack when the flapper is closed.
6. Warped Flapper Seat
The flapper seat is the surface the flapper seals against. If it's damaged or has mineral buildup, the flapper can't seal properly.
The fix:
- Clean mineral deposits with vinegar and a scrub pad
- If damaged, the flush valve assembly may need replacement (usually a job for a plumber)
7. Cracked Overflow Tube
The overflow tube prevents tank overfilling, but if cracked, it can cause continuous drainage.
The fix: Replace the flush valve assembly (more complex repair, may require a plumber).
Step-by-Step Troubleshooting
Step 1: Remove the Tank Lid
Carefully lift and set aside the tank lid. These can crack easily, so place it somewhere safe.
Step 2: Check the Flapper
- Is water flowing past it?
- Does it look warped, cracked, or deteriorated?
- Does it seal properly when pressed down?
Step 3: Check the Water Level
- Is water above the overflow tube?
- Is the float at the correct height?
Step 4: Listen for Sounds
- Hissing: Usually fill valve issue
- Water trickling: Usually flapper issue
- Cycling on/off: Float or fill valve issue
When to Call a Plumber
While many running toilet fixes are DIY-friendly, call a professional when:
- You've replaced parts but the problem persists
- The flush valve assembly needs replacement
- You're not comfortable working on plumbing
- Water is leaking from the base of the toilet
- The toilet is very old and parts are hard to find
Preventing Future Problems
Regular Maintenance
- Inspect flapper annually
- Clean mineral deposits periodically
- Check chain length and condition
Water Quality
Tucson's hard water accelerates mineral buildup. Consider:
- Water softener installation
- Periodic tank cleaning with vinegar
Quality Parts
When replacing parts, invest in quality components. Cheap flappers may only last a year, while quality ones last 5+ years.
The Cost of Ignoring a Running Toilet
A continuously running toilet wastes:
- 200+ gallons per day
- 6,000+ gallons per month
- $50-100+ monthly in water costs
Plus, constant running accelerates wear on all toilet components.
Expert Plumbing Help
If your running toilet has you stumped, Intelligent Design's licensed plumbers can diagnose and fix the problem quickly. We carry common parts and can usually complete repairs in one visit.
Call (520) 333-2665 for prompt, professional plumbing service. We've been serving Tucson since 1979.




