I could not recommend this company enough! Years ago, my husband and I had Intelligent Design install our HVAC system. We were so thrilled with the level of expertise and professionalism that we decided to purchase their Diamond Club Membership to have routine HVAC tune-ups. A few years later, we had a different issue with our main line. Luckily, Intelligent Design does plumbing as well! That brings us to today. Our water heater needed replacing. I want to give a special shout-out to Jared, the technician who came out to do the installation. He took the time to educate us and was transparent about options and pricing. His level of expertise and professionalism is why we will continue to count on Intelligent Design for our home needs.
*Updated Review*
Since Google only allows one review per user, I want to update my initial review with a few more recent kudos. We've had a few homeowner hiccups over the years, and every time we called Intelligent Design, because we know the level of professionalism and expertise they possess. Thank you Shayne for replacing a pipe in our bathroom! Thank you Aaron, Jack, and Tyler for helping us address some plumbing issues, rain or shine! Thank you Adam for coming out on a Sunday to make sure our HVAC was sealed up and good to go! I'm telling you....if you need HVAC, Plumbing, or Electrical services, give this company a call. They truly care about the customer experience and put a lot of care and attention to detail into what they do. Much thanks!
Response from the owner:Wow, Melissa, thank you for such a comprehensive and glowing review! We're thrilled to hear that you've had consistently positive experiences with us over the years, from HVAC installation to plumbing issues and most recently, your water heater replacement. Your Diamond Club Membership is a testament to your trust in our services, and we're honored to be your go-to company for home needs. A special thank you for highlighting Jared Smith's professionalism and expertise. He, like all our team members, is committed to educating our customers and providing transparent options and pricing. We'll be sure to pass along your kind words to him. We look forward to serving you again in the future. Thank you for choosing Intelligent Design!
