Expert Heat Pump Services in Tucson AZ

Challenge

The Martinez family's 2,800 sq ft home built in 2005 was spending $340/month on summer cooling (gas furnace and 13 SEER AC) and $180/month on winter heating. Their 18-year-old gas furnace required increasingly frequent repairs ($1,200 spent in two years), and they wanted to eliminate propane costs while reducing their carbon footprint. Previous HVAC contractors recommended replacing both the furnace and AC separately at a combined cost of $14,000, but the family wanted a more efficient, future-focused solution. They were particularly concerned about system reliability during Tucson's extreme temperature swings and wanted technology that would remain efficient for years to come.

Solution

We installed a Carrier Infinity 20 variable-speed heat pump (20 SEER2, 10 HSPF2) with smart thermostat integration, removed the old gas furnace and AC equipment freeing up garage space, upgraded their electrical panel from 100A to 200A to support the new system and future needs, sealed and insulated ductwork reducing 32% measured air leakage to just 8%, installed a Carrier Cor smart thermostat with geofencing and adaptive recovery, added whole-home surge protection to safeguard the sophisticated electronics, and provided comprehensive training on optimal settings for Tucson's climate including proper use of fan modes and temperature setbacks. The installation took two days with minimal disruption, and our team coordinated utility rebate applications securing $2,400 in combined federal tax credits and TEP rebates. Post-installation, we conducted airflow testing at all 14 registers and verified refrigerant charge using digital superheat/subcooling analysis ensuring peak efficiency from day one.eir ductwork to capture maximum efficiency, and integrated the system with their existing Ecobee smart thermostats for optimized scheduling. Total investment: $16,800 minus $1,800 in combined federal tax credits and TEP rebates = $15,000 net cost.

Equipment Installed

Carrier Infinity 20 variable-speed heat pump (20 SEER2, 10 HSPF2)

Measurable Results

Challenge

The Thompson family's 3,200 sq ft retirement home (built 2010) faced escalating utility costs topping $425/month in peak summer. Their 14-year-old 14 SEER AC and 80% AFUE gas furnace consumed excessive energy, and they wanted maximum efficiency without sacrificing comfort reliability. As retirees on fixed income, reducing monthly costs was paramount, but they also wanted backup heating for the rare freezing nights. They'd received heat pump quotes from three companies but were concerned about heating performance during cold weather.

Solution

We recommended and installed a Trane XV20i TruComfort dual-fuel heat pump system (22 SEER2, 10 HSPF2) with variable-speed compressor, kept their existing gas furnace as automatic backup for extreme cold (below 30°F), installed a new smart thermostat with dual-fuel optimization algorithms that automatically switch to the most economical heating source, performed complete duct inspection and sealed 17 leak points recovering 32% airflow losses, and applied for all available incentives reducing net cost by $2,200. Total investment: $18,500 with incentives = $16,300 net.

Equipment Installed

Trane XV20i TruComfort dual-fuel heat pump system (22 SEER2, 10 HSPF2)

Measurable Results

Challenge

The Chen family added a 600 sq ft primary bedroom suite addition to their 1985-built home, but extending their existing ductwork wasn't feasible due to attic access limitations and the distance from the main air handler. Running new ducts would have required extensive drywall work costing $6,000+ and still wouldn't have provided adequate airflow to the distant addition. Their existing AC and furnace were properly sized for the original 2,100 sq ft home but couldn't handle the additional 600 sq ft load. They needed efficient, independent climate control for the new suite without compromising comfort in the main house.

Solution

We installed a Mitsubishi Hyper-Heat ductless mini-split system (21 SEER2, 12 HSPF2) with one outdoor unit connected to two indoor wall-mounted heads (one for bedroom, one for bathroom), provided independent temperature control allowing different settings than the main house, eliminated all ductwork requirements saving construction costs and installation time, integrated the mini-split with their smartphone for remote temperature adjustment before arriving home, and optimized placement for aesthetics and maximum efficiency. Total investment: $7,200 minus $600 in TEP rebates = $6,600 net cost (comparable to duct extension costs without the construction hassle).

Equipment Installed

Mitsubishi Hyper-Heat ductless mini-split system (21 SEER2, 12 HSPF2)

Measurable Results