Industry-Leading Guarantees & Warranties in Tucson

We stand behind every job with comprehensive warranties. Our repairs include workmanship guarantees, and our installations come with both manufacturer warranties on equipment (typically 5-10 years on parts, 10+ years on compressors) and our own installation workmanship warranty. If it's not right, we'll make it right—guaranteed.

Our workmanship warranties vary by service type. Most repairs include a minimum 1-year workmanship guarantee, while new installations typically include 1-2 year workmanship warranties. Extended warranty options are available for additional peace of mind on major installations like HVAC systems, water heaters, and electrical panels.

Our 100% satisfaction guarantee means we're not done until you're completely happy with our work. If you're not satisfied with our service, we'll work with you to make it right. This includes re-service if needed, addressing any concerns, and ensuring the job meets our high standards and your expectations.

Yes! Parts are covered under manufacturer warranties, which vary by brand and equipment type. Most HVAC parts have 5-10 year coverage, compressors often have 10+ year warranties, and water heater tanks typically have 6-12 year warranties. We help you navigate warranty claims and ensure you get full coverage benefits.

If a repair fails within the warranty period, we'll return to fix it at no additional charge. Our workmanship warranties cover the specific repair performed, so if the same issue recurs, we take care of it. We stand behind our work and want you to have complete confidence in our repairs.

Yes, extended warranty options are available for major equipment installations like HVAC systems, water heaters, and generators. Extended warranties provide additional years of coverage beyond standard manufacturer warranties, protecting your investment and providing long-term peace of mind. Ask about extended warranty options during your estimate.

Warranties typically don't cover damage from misuse, lack of maintenance, natural disasters, or repairs performed by other companies. Normal wear and tear on consumable items (like air filters) isn't covered. We provide clear warranty terms in writing so you understand exactly what's covered and for how long.

Filing a warranty claim is easy—just call us! If you experience an issue with equipment or work we performed, contact our office and we'll schedule a service call. We handle all warranty documentation and, if needed, work directly with manufacturers on your behalf to process claims efficiently.

Yes! Our Family Protection Plan members receive priority service, repair discounts, and enhanced warranty coverage. Regular maintenance also helps preserve manufacturer warranties, as many require proof of annual service. Maintenance plan members get preferred pricing on repairs and priority scheduling.

We've been serving Tucson since 1979—over 45 years—and aren't going anywhere! We're a stable, family-owned, BBB A+ rated company with deep roots in this community. Manufacturer warranties on equipment remain valid regardless and can be serviced by any qualified contractor. Your investment is protected.

Absolutely! All our technicians hold valid Arizona contractor licenses (ROC 340962, 322375, 296386, 276673) and we maintain comprehensive liability insurance and workers' compensation coverage. This protects you and ensures all work meets Arizona code requirements. We're fully bonded and insured for your protection and peace of mind.