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Professional furnace installation and service in Tucson, Arizona

Expert Furnace Installation & Service in Tucson AZ

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Tucson Families

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Since 1979

Why Choose Intelligent Design for Furnaces?

High-Efficiency Furnaces

AFUE ratings up to 98% | Lower heating bills 30-50% | Gas & electric models | Quiet operation

Reliable Winter Heating

Powerful, consistent heat | Handles coldest nights | Fast warm-up | Proven technology

Top Brands at Great Prices

Carrier, Trane, Lennox, Goodman & more | Factory warranties up to 10 years | Best value

Expert Installation Guaranteed

NATE certified installers | Proper sizing & load calculations | Code-compliant work | Workmanship warranty

Rebates & Financing Available

TEP & SRP utility rebates | 0% APR financing options | Federal tax credits | Affordable upgrades

Complete Service & Support

Installation, repair & maintenance | 24/7 emergency service | 45+ years experience | Satisfaction guaranteed

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Best Furnace Installation & Repair Company in Tucson, AZ

Need Furnace Service Fast?

Don't spend another cold night without heat. Our expert technicians are available 24/7 for emergency furnace repair and offer free estimates on furnace replacement.

Types of Furnaces for Tucson Homes

Furnace Efficiency Ratings:

  • • Standard Efficiency (80% AFUE): Basic models, lower upfront cost
  • • High-Efficiency (90-95% AFUE): Balanced efficiency and value
  • • Ultra-High-Efficiency (96-98% AFUE): Maximum savings, tax credit eligible
  • • Electric Resistance (100% AFUE): All energy converts to heat
  • • Variable-Speed Models: Superior comfort and efficiency

What to Expect During Furnace Installation

Professional Assessment

Expert Installation

Complete Testing

Ready to Upgrade Your Furnace?

Comprehensive Furnace Services in Tucson

Furnace Installation

  • ✓ Professional load calculations and sizing
  • ✓ Gas and electric furnace installation
  • ✓ Complete venting and ductwork connections
  • ✓ Thorough testing and commissioning

Furnace Repair

  • ✓ Ignition system and pilot light repair
  • ✓ Blower motor and belt replacement
  • ✓ Heat exchanger inspection and replacement
  • ✓ 24/7 emergency furnace repair service

Furnace Maintenance

  • ✓ Complete system inspection and cleaning
  • ✓ Safety control testing and verification
  • ✓ Combustion efficiency testing
  • ✓ Carbon monoxide testing for safety

Furnace Replacement

  • ✓ Honest replacement recommendations
  • ✓ High-efficiency furnace options
  • ✓ Professional removal and disposal
  • ✓ Rebate and financing assistance

Certified Furnace Experts

Professional Installation

Transparent Pricing

Family & Veteran Owned

Rebate & Financing Help

All Major Brands

Real Tucson Furnace Success Stories: Proven Results

High-Efficiency Furnace Upgrade Cuts Heating Bills 40%

Dove Mountain (North Marana)

Challenge

1998 Goodman 80% AFUE Gas Furnace Replacement - High Heating Bills + Inconsistent Temperatures

Solution

Installed 2024 Carrier Performance 96 AFUE gas furnace (Model 59TP6) with proper load calculations showing 80,000 BTU capacity appropriate for 2,400 sq ft home. Upgraded venting to PVC for condensing furnace efficiency, installed new programmable thermostat, performed full ductwork inspection and sealed 3 major leaks reducing system losses from 18% to under 5%. Commissioned system with combustion analyzer showing 96.2% steady-state efficiency and proper CO levels under 10 ppm.

Equipment Installed

Carrier Performance 96 AFUE Gas Furnace (Model 59TP6), 80,000 BTU capacity, variable-speed blower

Measurable Results

Old Furnace
1998 Goodman 80% AFUE (26 years old)
Service Date
October 18, 2024
New System Installed
2024 Carrier Performance 96 AFUE Gas Furnace (Model 59TP6)
Installation Time
7.5 hours (full system replacement + venting upgrade)
System Investment
$6,850 (complete installation)
TEP Rebate
-$1,200 (high-efficiency gas furnace incentive)
Federal Tax Credit
-$2,000 (30% of equipment cost, max $2,000)
Net Cost After Incentives
$3,650 (47% savings off full price)
Old Monthly Gas Bill (Jan 2024)
$298 average (coldest month)
New Monthly Gas Bill (Jan 2025)
$178 (same outdoor temps)
Monthly Gas Savings
$120 during heating season (Nov-Mar)
Annual Heating Savings
$600/year (5-month season)
Simple Payback Period
6.1 years ($3,650 net cost ÷ $600 savings)
Old Furnace Efficiency
76% AFUE (degraded from original 80%)
New Furnace Efficiency
96% AFUE (26% efficiency gain)
Temperature Consistency
±1°F across all rooms (vs. ±5°F previously)
Quiet Operation
58 dB (vs. 72 dB old furnace)
Timeframe: Fall 2024 (October 18th installation, completed in 1 day)

Emergency Replacement Eliminates Carbon Monoxide Danger

Eastside Tucson (Wilmot/Speedway Area)

Challenge

Emergency Furnace Failure - Cracked Heat Exchanger + Carbon Monoxide Risk

Solution

Emergency team arrived within 85 minutes on Sunday night. Used combustion analyzer and visual inspection to confirm cracked heat exchanger producing dangerous 850 ppm CO in flue gases (vs. safe <50 ppm). Immediately shut down furnace and red-tagged for safety. Presented homeowner with honest repair vs. replace analysis showing heat exchanger replacement ($2,100) vs. new high-efficiency system ($4,200 after rebates). Customer chose replacement for long-term safety and warranty. Next-day installation of Lennox ML296V 95% AFUE two-stage furnace with 10-year parts warranty and full CO safety testing showing <5 ppm.

Equipment Installed

Lennox ML296V 95% AFUE two-stage gas furnace, 60,000 BTU capacity, 10-year warranty

Measurable Results

Emergency Call
Sunday, January 14, 2024, 9:15 PM
Technician Arrival
10:40 PM (85 minutes)
Diagnosis
Cracked heat exchanger (15-year-old Rheem 80% AFUE)
Safety Action
Immediate shutdown due to CO risk
Heat Exchanger Repair Quote
$2,100 (parts + labor, 90-day warranty)
New Furnace Option
$6,900 (Lennox ML296V 95% AFUE, 10-year warranty)
TEP Rebate
-$1,200 (high-efficiency incentive)
Federal Tax Credit
-$1,500 (equipment cost credit)
Final Net Cost
$4,200 for new furnace
Decision
New furnace (only $2,100 more than repair)
Installation Date
Monday, January 15, 2024 (next day)
Old Gas Bill (Dec 2023)
$185
New Gas Bill (Dec 2024)
$108
Monthly Savings
$77 during heating season
Annual Savings
$385/year (5-month season)
Payback Period
5.5 years ($2,100 incremental cost ÷ $385 savings)
Warranty Upgrade
90 days (repair) → 10 years (new system)
Safety Improvement
Eliminated carbon monoxide risk entirely
Timeframe: Winter 2024 (January 14th emergency call, January 15th installation)

Electric-to-Gas Conversion Slashes Heating Costs 54%

Sahuarita (Rancho Sahuarita)

Challenge

Electric Furnace to Gas Conversion - Reducing $400+ Winter Electric Bills

Solution

Coordinated with Southwest Gas for new service line installation from street to home (120 linear feet). Licensed plumber installed gas meter and indoor gas piping per Tucson code. HVAC team removed existing electric furnace, installed Trane XC96 gas furnace with proper venting, performed pressure testing on all gas connections (no leaks detected at 7" WC test pressure), commissioned furnace with combustion analysis showing 96.1% efficiency and safe CO levels, and trained homeowner on new thermostat and system operation.

Equipment Installed

Trane XC96 Gas Furnace (96% AFUE), 60,000 BTU capacity, plus gas line and meter installation

Measurable Results

Original System
Electric resistance furnace (100% efficient but expensive)
Problem
January 2023 electric bill: $427
Consultation Date
March 2024
Solution
Convert to natural gas heating
New System
Trane XC96 Gas Furnace (96% AFUE)
Project Scope
Gas line from street + meter + furnace + venting
Gas Line Installation
$1,800 (Southwest Gas approved contractor)
Furnace + Installation
$7,400
Total Project Cost
$9,200
TEP Rebate
-$1,200
Federal Tax Credit
-$2,000
Net Investment
$6,000
Old Heating Cost (Jan 2023)
$427 electric only
New Heating Cost (Jan 2025)
$198 ($118 gas + $80 electric)
Monthly Savings (Winter)
$229 per month
Heating Season Savings
$1,145/year (5 months Nov-Mar)
Simple Payback
5.2 years ($6,000 ÷ $1,145)
Comfort Improvement
More consistent heat, quieter operation
Home Value
Increased by $8,000-10,000 (gas heat preferred in resale)
Timeframe: Spring 2024 (March consultation, April installation over 2 days)

How to Prepare for Your Furnace Service Call

8 Steps to Prepare for Furnace Service

Follow these preparation steps before our technician arrives to ensure fast, efficient diagnosis and repair of your heating system.

1

Clear Access to Your Furnace and Venting

Ensure our technicians can reach your furnace equipment quickly: Indoor Furnace/Air Handler: - Clear items stored around furnace closet, garage unit, or attic access hatch - Remove boxes, holiday decorations, or stored items from around furnace - Ensure attic access ladder is accessible and safe to climb (if applicable) - Turn on lights in furnace area (closets, garages, basements, attics) - Open any locked doors to furnace room Outdoor Components (if applicable): - Clear pathway to exterior venting (high-efficiency furnaces vent through sidewall) - Remove snow, leaves, or debris from PVC vent pipes - Trim back vegetation near venting areas Why This Matters: Clear access saves 15-30 minutes of service time, reduces your labor costs, allows technicians to work safely, and prevents delays in restoring your heat. When indoor temperatures are dropping on cold Tucson nights, every minute counts.

⏱️ Duration: 15 minutes
2

Document Heating Performance Issues

Write down specific symptoms you've noticed to help our technician diagnose quickly: Temperature Problems: - What temperature are you setting vs. what you're getting? - Are some rooms warmer/colder than others? - Does problem worsen during coldest overnight hours? - How long has furnace been underperforming? System Behavior: - Does furnace ignite then shut off immediately (flame sensor issue)? - Does furnace run continuously without reaching set temperature? - Do you hear clicking but no ignition (igniter or gas valve problem)? - Any unusual sounds (banging, rumbling, squealing, grinding)? - Any unusual smells (gas odor, burning dust, sulfur/rotten eggs)? Safety Concerns: - Has carbon monoxide detector ever alarmed near furnace? - Do you smell natural gas near furnace or gas meter? - Is pilot light yellow/orange instead of blue (incomplete combustion)? - Excessive condensation or water pooling near furnace? Recent Changes: - When did problem start? - Any recent power outages or electrical issues? - Any recent DIY work on furnace or thermostat? - When was last professional service? Why This Matters: Detailed symptom information helps technicians diagnose accurately on first visit, potentially avoiding return trips and getting your heat restored faster.

⏱️ Duration: 10 minutes
3

Locate Thermostat, Electrical Panel, and Gas Shutoff

Our technicians need access to critical system controls: Thermostat: - Remove furniture or artwork blocking thermostat - Note your normal temperature settings (take photo) - Check thermostat batteries (if applicable) and replace if low - Verify thermostat is set to HEAT mode (not OFF or COOL) Electrical Panel/Breaker Box: - Locate main electrical panel (garage, exterior wall, utility room) - Clear any items stored in front of panel - Identify furnace breaker (usually labeled "Furnace," "Heating," or "HVAC") - Note if breaker has tripped (switched to middle or OFF position) Gas Shutoff Valve (for gas furnaces): - Locate gas shutoff valve (usually on gas line near furnace) - Ensure valve handle is parallel to pipe (ON position) - Note location of main gas meter shutoff (emergency use only) Why This Matters: Quick access to these controls speeds diagnosis of electrical, thermostat, and gas-related issues. Understanding their locations also helps you communicate issues clearly and potentially identify simple causes (tripped breaker, thermostat set to wrong mode).

⏱️ Duration: 10 minutes
4

Check (But Don't Change) Your Furnace Filter

Locate your air filter and note its condition without removing it: Common Furnace Filter Locations: - Return air grille (often in hallway ceiling or wall) - Furnace cabinet (pull-out filter slot) - Behind decorative return vent cover What to Look For: - Can you see light through filter? (if no, it's very dirty) - What size is written on frame? (e.g., 20x25x1, 16x25x4) - When was it last changed? (write date on filter frame next time) - Is it the right type for your furnace (standard vs. HEPA)? Why Don't We Change It First? A dirty filter provides diagnostic information. It may be the root cause of heating problems (restricted airflow triggering safety shutdowns), or it may indicate other airflow issues like closed registers, blocked returns, or ductwork problems. Let our technician assess filter condition during diagnosis. Why This Matters: Filter condition reveals important clues about system operation, maintenance history, and potential causes of heating failures. A severely clogged filter can cause furnace overheating, triggering safety limit switches that shut down the system.

⏱️ Duration: 5 minutes
5

Gather Furnace System Information

Having system details ready speeds up diagnosis and parts ordering: Information to Locate: - Furnace brand and model number (on label on furnace cabinet) - Serial number (same label) - System age (check installation sticker or purchase records) - Fuel type (natural gas, propane, electric) - Previous maintenance records (if available) - Warranty information (if system is less than 10 years old) - Filter size (from filter frame) Where to Find This Info: - Furnace cabinet: Look for manufacturer label on front or side panel - Inside furnace door (some models) - Your home inspection report (if recent purchase) - Previous HVAC invoices or maintenance stickers - Original installation paperwork Why This Matters: Model and serial numbers help us verify warranty coverage, order correct replacement parts immediately if needed, and access manufacturer technical bulletins about known issues with your specific furnace model. This can save significant time and potentially save you money on parts covered under warranty.

⏱️ Duration: 15 minutes
6

Note Any Recent Household Changes

Inform technician of changes that might affect furnace operation: Electrical or Construction Changes: - Recent electrical work or panel upgrades - Remodeling that affected ductwork or vents - New gas appliances installed (water heater, stove, dryer) - Attic insulation added (can affect furnace ventilation) Thermostat or Control Changes: - New smart thermostat installed - Thermostat reprogrammed or settings changed - Home automation system added Environmental Changes: - Recent monsoon storms or power surges - Lightning strikes near home - Rodent activity in attic or near furnace area Why This Matters: Recent changes can directly cause furnace problems. For example, new attic insulation can block combustion air intake for older furnaces, new gas appliances can create backdrafting issues, and smart thermostats may have incorrect wiring. This context helps technicians diagnose faster.

⏱️ Duration: 5 minutes
7

Secure Pets and Notify Household Members

Prepare your household for our technician's arrival: Pet Considerations: - Secure dogs that might be protective (even friendly dogs) - Confine cats that might hide in furnace areas or escape through open doors - Alert technician to any pets via special instructions when scheduling Family Notification: - Let family members know technician will be working indoors - Furnace service requires accessing furnace area, attic, or utility room - May need to cycle furnace on/off multiple times during testing - Expect 45-120 minutes for diagnosis, longer for complex repairs - Temperatures may fluctuate during service as system is tested Why This Matters: Secured pets prevent service delays and ensure safety for both technicians and animals. Family awareness reduces interruptions during service and helps everyone understand why temperatures may temporarily drop or fluctuate during testing procedures.

⏱️ Duration: 10 minutes
8

Prepare Questions for Our Furnace Technician

Write down questions to make the most of your service call: Good Questions to Ask: - What caused this furnace problem? - How can I prevent this issue in the future? - Is this a sign of a bigger issue with my heating system? - Should I consider replacement vs. repair given furnace age? - What maintenance should I be doing myself? - Are there any safety concerns with my furnace or venting? - What's the expected lifespan of this repair? - Would a programmable thermostat save me money? - Am I eligible for utility rebates or tax credits on replacement? Questions About Costs: - What's included in this repair cost? - What warranty comes with parts and labor? - Are financing options available for furnace replacement? - Can you provide written estimate with breakdown? Why This Matters: Our technicians average 17+ years experience and are experts in heating systems. Ask questions—we're here to educate you, ensure your safety, and help your furnace run efficiently for years to come. There are no "dumb" questions when it comes to your family's comfort and safety.

⏱️ Duration: 10 minutes

Furnace Emergency Decision Guide

CALL EMERGENCY SERVICE (24/7) IF:

  • ✓ You smell natural gas near your furnace or gas meter → EVACUATE immediately, call gas company from outside, then call us
  • ✓ Carbon monoxide detector is alarming near furnace → Open windows, evacuate, call 911, then call us to inspect system
  • ✓ Outdoor temperature is below 35°F AND you have no heat (frozen pipe risk in next 4-6 hours)
  • ✓ Household members include elderly, infants, or medically vulnerable individuals who can't tolerate cold
  • ✓ Indoor temperature has dropped below 55°F and continues falling (dangerous hypothermia risk)
  • ✓ You see flames, smoke, or sparks coming from furnace area → Shut off furnace at breaker, call us immediately
  • ✓ Furnace is making loud banging/explosion sounds on startup (delayed ignition—serious safety risk)
  • ✓ Water is actively leaking/flooding from furnace area (high-efficiency condensate issue)
  • ✓ You've lost heat during Arizona's coldest nights (December-February when temps drop to 25-30°F)

SCHEDULE NEXT-DAY SERVICE IF:

  • • Outdoor temperature is mild (above 45°F) and you can tolerate indoor temps overnight with extra blankets/space heaters
  • • Furnace is running but providing insufficient heat (partial operation)
  • • You hear unusual sounds but furnace is still producing heat
  • • You notice gradual performance decline over several days/weeks
  • • It's late spring/summer and you're planning ahead for next winter
  • • Your furnace is working but energy bills have increased dramatically
  • • Pilot light keeps going out but you can relight it temporarily (older furnaces)
  • • You want second opinion on furnace replacement recommendation from another company

CAN WAIT FOR REGULAR APPOINTMENT IF:

  • • It's warm season (April-October) and you're scheduling annual maintenance
  • • You want furnace efficiency evaluation before winter season
  • • You're planning furnace replacement in next 1-2 months (proactive)
  • • You're getting quotes for furnace installation in new home addition
  • • Minor thermostat programming issues (we can troubleshoot via phone)
  • • You want indoor air quality assessment or humidifier installation

Furnace Replacement vs. Repair Cost Analysis

Repair vs. Replace Decision Matrix:

  • Furnace Age 0-5 Years: Almost always repair (under warranty). Cost: $150-800 typical. Exceptions: Major defects, lemon equipment.
  • Furnace Age 6-10 Years: Usually repair unless major component (heat exchanger $1,800-2,800, compressor on heat pump $2,200-3,500). Balance repair cost vs. remaining useful life.
  • Furnace Age 11-15 Years: Consider replacement if repair exceeds $1,200. Calculate: (Repair Cost) × (Age Factor) vs. (Replacement Cost After Rebates). If repair × age/10 > 50% of replacement cost, replace.
  • Furnace Age 16-20 Years: Strongly consider replacement. Efficiency gains (80% AFUE → 96% AFUE) can save $400-800/year, rebates offset costs, and you avoid repeat repairs on aging equipment.
  • Furnace Age 21+ Years: Replace in almost all cases. These furnaces use obsolete technology, lack replacement parts, and waste significant energy compared to modern high-efficiency systems.

Common Repair Costs (Tucson Average 2024):

  • • Flame Sensor Cleaning/Replacement: $180-$285
  • • Hot Surface Igniter Replacement: $250-$385
  • • Limit Switch Replacement: $220-$350
  • • Gas Valve Replacement: $450-$750
  • • Blower Motor Replacement: $550-$950 (standard) | $800-$1,400 (variable-speed ECM)
  • • Inducer Motor Replacement: $650-$1,100
  • • Control Board Replacement: $400-$850
  • • Heat Exchanger Replacement: $1,800-$2,800 (often not cost-effective vs. replacement)
  • • Full Furnace Replacement (80% AFUE): $3,500-$5,200 installed
  • • High-Efficiency Replacement (96% AFUE): $4,800-$7,500 (before $1,200-$3,200 in rebates/credits)

Financial Incentives That Change the Math:

  • • Federal Tax Credit: Up to $2,000 for 96%+ AFUE gas furnaces or qualifying heat pumps (ENERGY STAR Most Efficient)
  • • Tucson Electric Power (TEP) Rebate: $400-$1,200 for high-efficiency gas furnaces (95%+ AFUE)
  • • Southwest Gas Rebate: $200-$600 for qualifying high-efficiency gas equipment
  • • Financing Options: 0% APR for 60 months (with approved credit) makes monthly payments lower than energy savings
  • • Energy Savings: Upgrading from 80% AFUE to 96% AFUE saves typical Tucson home $400-$800/year in winter heating costs

Ready for a High-Efficiency Furnace?

Join hundreds of Tucson homeowners saving hundreds annually on heating costs. Get a free estimate on furnace replacement with rebate and tax credit calculation.

Tucson Winter Heating Tips: Maximize Comfort & Efficiency

Optimize Your Thermostat Settings

Seal Air Leaks Around Windows and Doors

Use Ceiling Fans in Reverse During Winter

Replace Furnace Filters Monthly During Heating Season

Schedule Your Service Today

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Or call us at (520) 333-2665

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Frequently Asked Questions

Get answers to common questions about Furnaces in Tucson, AZ

When should I schedule a heater tune-up in Tucson?

The best time for heater tune-up in Tucson is early fall (September-October) before temperatures drop and you need reliable heating. While Tucson winters are mild, nighttime temperatures can dip into the 30s, making a well-maintained heater essential for comfort and safety.

What's included in a heater tune-up?

A comprehensive heater tune-up includes inspection of the heat exchanger, burner cleaning, thermostat calibration, safety control testing, air filter replacement, electrical connection checks, gas pressure measurement, and carbon monoxide testing. Technicians also check for unusual noises, pilot light issues, and verify proper airflow throughout the system.

What value does a heater tune-up provide?

A heater tune-up provides exceptional value through comprehensive safety inspection, efficiency optimization, and early problem detection that prevents costly emergency repairs. Intelligent Design offers preventive maintenance plans that include heater tune-ups at discounted rates along with priority scheduling and repair discounts. All pricing is transparent with no hidden fees, so you'll know exactly what to expect.

How often should I have my heater tuned up?

Annual heater tune-ups are recommended to ensure safe, efficient operation during Tucson's heating season. Even though heating demand is lower than cooling in Arizona, regular maintenance prevents carbon monoxide risks, improves efficiency, and extends equipment lifespan by catching small issues before they become expensive repairs.

Can a heater tune-up prevent breakdowns?

Yes, annual heater tune-ups can prevent up to 90% of emergency breakdowns during the heating season. Regular maintenance catches issues like cracked heat exchangers, faulty igniters, dirty burners, and worn blower motors before they fail. This proactive approach ensures your family stays warm and safe during cold desert nights.

Will a tune-up lower my heating bills?

Yes, a properly tuned heater operates 10-15% more efficiently than a neglected system. Clean burners, calibrated thermostats, proper gas pressure, and optimized airflow all contribute to reduced energy consumption. While heating bills are lower in Tucson than cooling bills, the savings still add up over the season.

How long does a heater tune-up take?

A thorough heater tune-up typically takes 60-90 minutes depending on the system type and condition. Technicians work methodically to inspect every component, test safety controls, and ensure optimal performance. Gas furnaces may take slightly longer than electric systems due to additional combustion safety checks.

Do you tune up all heater types?

Yes, Intelligent Design services all heater types including gas furnaces, electric furnaces, heat pumps, and dual-fuel systems. Technicians average 17 years of experience and are trained on all major brands including Carrier, Trane, Lennox, Goodman, Rheem, and York. Whether your system is new or decades old, expert service is provided.

What if you find a problem during the tune-up?

If issues are discovered during the tune-up, technicians explain the problem clearly and provide transparent repair options with upfront pricing. Repairs are prioritized by safety and urgency so homeowners understand what needs immediate attention versus what can wait. There's never pressure into unnecessary work.

Is a heater tune-up necessary if my system seems fine?

Yes, many heater problems develop silently and aren't noticed until the system fails. Cracked heat exchangers can leak carbon monoxide without symptoms, dirty burners reduce efficiency gradually, and worn components may work until the coldest night. Annual tune-ups catch these hidden issues before they compromise safety or comfort.

Do you offer heater tune-up plans?

Yes, comprehensive maintenance plans include annual heater tune-ups along with AC maintenance, priority scheduling, repair discounts, and extended warranties. These plans ensure heating and cooling systems receive expert care year-round while saving money on maintenance and unexpected repairs. Plans are especially valuable for Tucson homes where both systems work hard.

11 common questions about Furnaces

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