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Today we had the pleasure of meeting Aaron. He came to my folks house where we had our water softner fail and flood the garage. He found the that the problem was the water pressure regulator on the main water feed to the house. My folks had hired a handyman off Angie's list previously. To sum it up the last guy installed the wrong regulator. The water pressure was to high. Aaron was able to quickly diagnose the problem. He returned the next day and fixed it. He was a good man. He sat and talked to my folks who are older and made them feel comfortable. He also fixed a minor issue with the water heater. Real solid dude. Intelligent design will also be back to take care of a few roof tiles and replace some fascia board. 5 stars for Aaron and the organization!!
It seems that I can't do multiple reviews on a single business even though they provide multiple different services (pluming, HVAC, roofing, etc.) so I'm updating my current review.

On Wednesday the 12th of November, 2025, we had a general service check on our plumbing by Anthony Brown a plumber at Intelligent Design (ID). He was on time and gave us some good information on our water heater, it's was time to replace it before we have an issue due to its age. We met with his manager at ID via a MS Teams chat so we could all discuss a simple tank replacement or changing to a tankless water heater. We went over the pros and cons, what options we would need or not need and the cost difference over time. It was a good conversation since we gained information that we didn't have regarding tankless water heaters vs tank water heaters. We went with a tankless version, it cost more up front but over time will save us money and the hassle of replacing tanks every so many years, as a bonus its more efficient on natural gas than the tank. ID was able to schedule Anthony Brown the next day to do the replacement. Anthony was on time, pleasant to work with, explained every thing we was doing, had prepared his truck with all of the items he needed and did exceptional work. He also repiped our natural gas line to feed the new tankless water heater, to upgrade the pipe to 3/4 inch from the 1/2 inch that fed the previous tank water heater. We liked working with Anthony Brown and would recommend him and Intelligent Design for your projects. I've attached two photos of the tankless water heater on my wall and one of the pipe change area.

Previous review of pluming done by Intelligent Design:
Jason Shreves and his crew Ryan and Fabian did an excellent job on our sewer pipe replacement from the house to the street. Jason let us know what time he was going to arrive and when he left each day. He kept us up to date on the progress and even stayed very late on the last night to get it done on time. Jason had done our normal house check prior to the work and showed us the roots in the old clay sewer pipe. He's very easy to talk to, experienced, mature, and knowledgeable so we went with Jason at Intelligent Design to do the work. The clay dirt and the calichi were quite a challenge to dig through, they brought in equipment to dig as well as did a lot of hand digging. They all had a great work ethic and dug carefully to not damage any other pipes in the area, water and my rainwater harvesting pipe. I would recommend Jason Shreves to work on your plumbing project. Due to his work ethic and knowledge you won't be disappointed. See photos.
Scot, home owner.
Response from the owner:Scot, thank you for your detailed and thoughtful review! We're thrilled to hear that Jason, Ryan, and Fabian provided excellent service on your sewer pipe replacement. Jason's experience, communication, and dedication to quality work truly set him apart, and we're glad he kept you informed every step of the way. Digging through caliche and clay can be tough, but our team is committed to precision and care to protect surrounding utilities. We appreciate your recommendation and are always here for any future plumbing needs. Thanks for choosing Intelligent Design!
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Why Choose Intelligent Design Air Conditioning, Plumbing, Solar, & Electric for Traditional Sewer Line Repair Services

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At Intelligent Design Air Conditioning, Plumbing, Solar, & Electric, we are committed to providing comprehensive Sewer Line Repair Services. We offer dependable, and high-quality traditional sewer line repair services in Tucson. Leveraging years of industry experience, advanced tools, and a dedicated team of experts. We are here so your plumbing system operates efficiently. This way there are no surprises effecting the comfort and safety of your home.

Traditional Sewer Line Repair – When Trenchless Isn’t an Option:

While trenchless technologies have revolutionized the plumbing industry. There are certain circumstances that may necessitate traditional sewer line repair methods. These situations could include severely collapsed pipes or extensive root intrusions. When trenchless isn’t an option, you can rely on our team. We will perform a traditional sewer line repair with professionalism and precision.

Our Traditional Sewer Line Repair Process:

At Intelligent Design Air Conditioning, Plumbing, Solar, & Electric, we follow a process that guarantees results and customer satisfaction:

Inspection

Our seasoned team uses state-of-the-art CCTV technology. We use this to conduct a detailed inspection of your sewer line. This will pinpoint the exact location and extent of the damage.

Planning

Based on the inspection results, we devise a customized repair plan. We thoroughly discuss the plan with you. This way you understand the entire process and can approve of the proposed solution.

Excavation

We perform targeted excavation to reach the damaged section of the sewer line. We do this to make we cause minimal disruption to your property.

Repair or Replacement

Depending on the severity of the damage to the sewer line. We either repair the existing pipe or replace it with a high-quality, durable new one.

Restoration

After the repair or replacement, we meticulously restore the excavation site. We always make sure to leave your property as we found it.

Final Inspection

We perform a final check to ensure the sewer line is functioning optimally. We make sure it also meets all the necessary safety standards.

The Intelligent Design Difference:

Choosing Intelligent Design Air Conditioning, Plumbing, Solar, & Electric for your traditional sewer camera inspection in Tucson. Always comes with the following benefits:

Experience and Expertise

With years of experience under our belt, our team of licensed plumbers. We also bring unparalleled expertise to every job.

Sewer Line Repair
Quality Workmanship

We take pride in our craftsmanship, so that each repair is completed to the highest standards. That way you know your getting long-lasting results.

Transparent Pricing

We offer honest, upfront pricing with no hidden fees. We ensure you understand the cost before we begin work.

24/7 Availability

Plumbing emergencies don’t abide by business hours, and neither do we. Our team of local Tucson Experts are available 24 hours a day to serve our community.

Customer Satisfaction

We live here, we are your neighbors. We are committed to serving Tucson in the very best way possible. Your satisfaction is our top priority.

Traditional sewer line repair can be a heavy burden on you and your family. Let Intelligent Design Air Conditioning, Plumbing, Solar, & Electric be your trusted partner. Our expertise combined with our advanced equipment. Will deliver the service you expect from us and relieve your stress. Call, email, chat, or text us anytime to schedule a service. We are here for you Tucson!

Explore Our Family Protection Plans

Why stress over Sewer services when you can explore our Family Protection Plans. Then let us take care of everything? Our Sewer service plans offer regular check-ups, priority services, and special discounts. It’s a convenient way to ensure your sewer’s efficiency and longevity.

Contact us today to learn more about our Family Protection Plans and how they can benefit you. Let’s work together to keep your home comfortable all year round.

Family Protection Plans
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What people say about our Sewer Line Repair / Sewer Repair

Today we had the pleasure of meeting Aaron. He came to my folks house where we had our water softner fail and flood the garage. He found the that the problem was the water pressure regulator on the main water feed to the house. My folks had hired a handyman off Angie's list previously. To sum it up the last guy installed the wrong regulator. The water pressure was to high. Aaron was able to quickly diagnose the problem. He returned the next day and fixed it. He was a good man. He sat and talked to my folks who are older and made them feel comfortable. He also fixed a minor issue with the water heater. Real solid dude. Intelligent design will also be back to take care of a few roof tiles and replace some fascia board. 5 stars for Aaron and the organization!!
It seems that I can't do multiple reviews on a single business even though they provide multiple different services (pluming, HVAC, roofing, etc.) so I'm updating my current review.

On Wednesday the 12th of November, 2025, we had a general service check on our plumbing by Anthony Brown a plumber at Intelligent Design (ID). He was on time and gave us some good information on our water heater, it's was time to replace it before we have an issue due to its age. We met with his manager at ID via a MS Teams chat so we could all discuss a simple tank replacement or changing to a tankless water heater. We went over the pros and cons, what options we would need or not need and the cost difference over time. It was a good conversation since we gained information that we didn't have regarding tankless water heaters vs tank water heaters. We went with a tankless version, it cost more up front but over time will save us money and the hassle of replacing tanks every so many years, as a bonus its more efficient on natural gas than the tank. ID was able to schedule Anthony Brown the next day to do the replacement. Anthony was on time, pleasant to work with, explained every thing we was doing, had prepared his truck with all of the items he needed and did exceptional work. He also repiped our natural gas line to feed the new tankless water heater, to upgrade the pipe to 3/4 inch from the 1/2 inch that fed the previous tank water heater. We liked working with Anthony Brown and would recommend him and Intelligent Design for your projects. I've attached two photos of the tankless water heater on my wall and one of the pipe change area.

Previous review of pluming done by Intelligent Design:
Jason Shreves and his crew Ryan and Fabian did an excellent job on our sewer pipe replacement from the house to the street. Jason let us know what time he was going to arrive and when he left each day. He kept us up to date on the progress and even stayed very late on the last night to get it done on time. Jason had done our normal house check prior to the work and showed us the roots in the old clay sewer pipe. He's very easy to talk to, experienced, mature, and knowledgeable so we went with Jason at Intelligent Design to do the work. The clay dirt and the calichi were quite a challenge to dig through, they brought in equipment to dig as well as did a lot of hand digging. They all had a great work ethic and dug carefully to not damage any other pipes in the area, water and my rainwater harvesting pipe. I would recommend Jason Shreves to work on your plumbing project. Due to his work ethic and knowledge you won't be disappointed. See photos.
Scot, home owner.
Response from the owner:Scot, thank you for your detailed and thoughtful review! We're thrilled to hear that Jason, Ryan, and Fabian provided excellent service on your sewer pipe replacement. Jason's experience, communication, and dedication to quality work truly set him apart, and we're glad he kept you informed every step of the way. Digging through caliche and clay can be tough, but our team is committed to precision and care to protect surrounding utilities. We appreciate your recommendation and are always here for any future plumbing needs. Thanks for choosing Intelligent Design!
Ziggy helped us with a highly professional service. He was on Time and actively corrected the issue in a timely manner. Very friendly and explained all questions that I had.Highly recommend him to all folks that have ac/heater issues. Thanks Ziggy
Response from the owner:Thank you, Jack, for your glowing review and for your continued trust in James's service over the past year. We're delighted to hear that he has consistently been polite, friendly, and informative, effectively addressing all your AC and heater needs. It's great to know that his professionalism and expertise have earned your high recommendation. We appreciate your support and are thrilled that James has been able to provide you with such satisfactory service. We'll be sure to pass along your kind words to him. Thank you for choosing us for your HVAC needs, and we look forward to continuing to serve you in the future.
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